Frequently asked questions
Q.How much is a new Miralis kitchen?Answer
Since our kitchens are designed to be entirely custom-made, many factors contribute to the cost of your project, including the size of your space, the choice of materials, and how to meet your specific needs. Enquire with a kitchen designer at one of our partner locations. They will be able to guide you along at each step of your project, while respecting your needs and your budget.
To locate one of our partner locations, go to the Find a retailer tab and write in your postal code or city. A list of nearest retailers, and their respective addresses, will appear.
Q.I have a project idea in mind: Where should I start?Answer
Miralis is a custom-kitchen manufacturer. We are experts in the creation and manufacturing of kitchen cabinets and other types of built-ins for your living spaces.
We work closely with a network of retail partners that offer and distribute our products. The first step in realizing your dream project is to book an appointment with our kitchen designers in one of our partner locations. They will be able to give you advice about our range of products and what would best match your needs and wishes.
To locate one of our partner locations, go to the Find a retailer tab and write in your postal code or city. A list of nearest retailers, and their respective addresses, will appear. If you wish to have a turnkey project, please specify this request at the start of the consultation.
Q.I would like to obtain Miralis samples. Can I order them?Answer
Since Miralis is a manufacturer, we work closely with a network of retail partners to offer and distribute our exclusive products. For our complete offering and see samples, book an appointment with a kitchen designer in one of our partner locations. They will be able able to give you answers to all of your questions and will guide you in realizing your dream project.
Q.How can I place my order with Miralis?Answer
Since Miralis is a manufacturer, we work closely with a network of retail partners to offer and distribute our products. To order, you will need to go through one of our partner locations and their team of kitchen designers. They will be able to guide you along at each step of your project.
If you would like to become a business partner with us, please fill out the form Become a parner. A member of our team will contact you.
Q.How long will it take to manufacture my kitchen?Answer
A kitchen renovation is probably one of the most important projects in your life. It is recommended that you anticipate 6 to 12 months for its completion, from inspiration to finished product. Planning for more time rather than less will reduce the pressure and stress related to your project.
Please note that the timeline will depend on when the request was made and what is required from the partner retailer and the kitchen cabinet manufacturer. Your kitchen designer is responsible for keeping you informed about the potential for additional delays as far as manufacturing and the delivery of the completed project.
Q.Does Miralis make products other than kitchen cabinets?Answer
Even though Miralis specializes in custom-made kitchen cabinets, we also manufacture built-ins, in other words, furniture permanently built into the decor of your home. Kitchen and bathroom cabinets are perfect examples: in North America, they are an integral part of the architecture of a property.
Built-ins for a large entrance, a living room, a home office, a playroom, a walk-in and in a more personalized space such as a home gym or a library—or even in the most ordinary of spaces like a hallway. In fact, the possibilities are endless. Everyone’s wish is to own a home that offers the most in thoughtful storage.
Q.I would like to only redo my cabinet doors. Can I?Answer
At Miralis, we focus exclusively on manufacturing custom-made kitchens. This service is not part of our offer. Note that the difference in cost between a resurfacing job and a complete kitchen renovation is not huge.
Opting for custom-made reno allows you to take all of your needs into consideration, as well as optimizing the available space in your kitchen. There are practically no constraints to custom-made cabinetry and it’s regularly designed with superior materials. What’s more, this kind of service includes assembly and installation.
To locate one of our partner locations, go to the Find a retailer tab and write in your postal code. A list of nearest retailers, and their respective addresses, will appear. If you wish to have a turnkey project, make sure your retailer offers this kind of service.
Q.I would like to make an addition to my existing Miralis kitchen. How do I do that?Answer
If you already have a Miralis kitchen and you would like to add certain elements to your space, contact your kitchen designer or retailer that managed your initial project; they will be able to guide you through the addition.
Q.How should I maintain and clean my kitchen?Answer
Taking care of your kitchen is the best way to make sure it stays beautiful for life. A few basic precautions are recommended for the maintenance of your cabinets, depending on the chosen material. To learn more, go to the maintenance guide available here.
Q.What cleaning products are recommended?Answer
Go to the section specific to your product in the maintenance guide.
Q.I noticed a defect, or problem, with a Miralis piece or material. Who should I contact?Answer
If you find an irregularity with a Miralis product, such as a small defect, a problem with a piece or an issue with a material, contact the kitchen designer or retailer that completed your project. Explain to them your situation, and they will help you resolve your problem.
Q.I have a Miralis kitchen. How can I use my warranty?Answer
Go to the maintenance guide or contact your retailer.
Q.What are your environmental initiatives?Answer
Known for the design and durability of our custom-made kitchens, we are actively committed to a more sustainable world. To get there, we are building living spaces that are thoughtful and timeless. We believe that a kitchen can last a lifetime.
Thanks to our committed innovation program called 36-2-1, we have positioned ourselves as an industry leader that aims to consistently improve the quality of our products. Indeed, quality is essential when the environment is at stake. It’s durability that allows us to maintain a product and preserve it for the long-term. It’s the same parameters that dictate our choices and decisions when we design and manufacture our products.
To learn more about our different environmental initiatives, go to the Commitment page or ask your kitchen designer for more information.
Q.What can I do with my existing kitchen?Answer
Did you know that there’s a simple and economical way to limit the carbon footprint of your new kitchen and give a second life to the kitchen you wish to replace? In fact, there are multiple options to help your existing kitchen find a new home: selling it, helping a country cabin breathe new life, handing it down to young homeowners who are renovating their first kitchen, offering it to neighbours who are looking for a budget kitchen, or just donating it to a person in need.
To learn more, click here.
Q.I would like to work at Miralis. Who should I contact?Answer
So, you would like to be a part of our great team? Let our team dedicated to human capital know by filling out the form available at the Career tab of our website or reach out to us: firstname.lastname@example.org or 418 723-6686, extension 728
Q.I would like to become a Miralis partner. Who should I contact?Answer
If you would like to become a partner, we invite you to fill out the form Become a partner. Click on our Partner Zone in the upper right-hand corner of your screen, and then click on Become a partner. A member of our team will be in touch.